Matt Hartley wrote, at Datamation, “The real missed opportunities I see with the Linux desktop is due to a poor job marketing the many things Linux can do for the average user. Once installed, I’ve actually had a reduction in late night service calls. It’s too bad that most PC users today won’t ever have the opportunity to try a Linux desktop themselves. That, my friends, is what I call the biggest missed opportunity of all.”
The biggest missed opportunity is that GNU/Linux systems are not on every retail shelf, thanks to anti-competitive actions of M$ and “partners” in crime. If consumers had their choice and migration was as simple as picking up this box instead of that box, there would be no missed opportunity. It is not a failing of GNU/Linux desktop software that the average consumer does not install any operating system, ever. I’ve had thousands of students and teachers, ordinary consumers, pick up GNU/Linux with scarcely any trouble at all if it magically appears in front of them thanks to my efforts. The same would happen if retailers delivered what customers need instead of what M$ wants.