“The IT department must act to break its dependency on a single software vendor", the council members state in their resolution. "(The lock-in) exposes the city to certain operational and financial risks. For example, the IT supplier can dictate the license fees and it controls the file format of the city’s documents.”
Amen. It’s well past time that governments and businesses everywhere woke up and come out of the trance induced by the snake-charmers at M$.