Sony, you are a giant but you don’t have to be a bully.
The latest salvo in Sony v World is that Sony wants users of its Playstation Network to agree not to sue. Imagine going into a “mom and pop” shop on the street and telling the clerk, “I’d like to buy that can of unhomogenized peanut butter.” only to be told, “Sorry, we don’t do business with people who might sue us…”. That should not be part of any model of business no matter the size. Businesses should compete on price/performance and let their quality of service fend off attacks. If people don’t hate you, they are unlikely to sue. That works for me. I have never been sued.
On top of that Sony has finally apologized by glaring security breaches but they did not apologize for installing malware/DRM on people’s PCs when they tried to view a video and they did not apologize for suing GeoHotz when he re-instated the ability to install GNU/Linux on playstations, something Sony once touted as a feature but then tried to block.
There is a pattern of abuse of customers in Sony’s history and it does not look to me as though Sony even understands that it is a bully let alone intends to change its ways. They apologize for lax security and breaches but they don’t apologize for deliberate actions to abuse consumers, actions that are entirely in their control to manage differently.